Legal Documents

LuckyBlock Terms & Conditions

Please read the full terms and conditions below carefully before using our platform.

Last Updated: January 2026

Why Do These Terms Matter?

This document has been prepared to ensure your rights and protection

Full Transparency

There are no hidden terms at LuckyBlock. All our rules are written in clear, plain language so you can understand them with ease.

User Protection

The security of your personal information and account is our top priority. We protect all data in accordance with international standards.

Fair Play Guarantee

All our games and Sports Betting systems are audited and operate on Provably Fair technology.

Fast Payment Processing

Deposit and withdrawal terms are straightforward. As long as you stay within the set limits, your funds will be processed as quickly as possible.

Bonus Terms & Conditions

Clear wagering requirements are provided for every bonus and promotion. You can use your bonus with no ambiguity.

24/7 Support

Our customer support team is always on hand to help with any issue. We're happy to answer any questions you may have regarding our terms.

1. General Terms & Conditions

LuckyBlock (hereinafter referred to as the "Platform", "we", or "Site") is a licensed online gaming and Sports Betting platform. This terms and conditions document constitutes a legally binding agreement between LuckyBlock and its users. By accessing or using our website or mobile application, you are deemed to have automatically accepted these terms.

LuckyBlock reserves the right to update these terms and conditions at any time. For any significant changes, we will notify you at your registered email address and update the "Last Updated" date at the top of the page. Continued use of the platform after any changes will be taken as your acceptance of the updated terms.

Important: You must be at least 18 years old to use LuckyBlock. Use of this platform by minors is strictly prohibited.

These terms have been written in Bengali for the convenience of Bangladeshi users. However, in the event of any legal dispute, the English version shall be considered the definitive text.

2. Account Registration & Eligibility

To register with LuckyBlock, you must meet the following requirements:

  • You must be 18 years of age or older
  • All information provided at registration must be truthful, accurate, and complete
  • Each person may open one account only — multiple accounts are strictly prohibited
  • The payment method you use must belong to you
  • Online gaming must be legally permitted in your jurisdiction

During registration, you must provide a valid email address and mobile number. A copy of your national ID or passport may be required to complete KYC (Know Your Customer) verification. Withdrawals may be delayed if verification is not completed in accordance with LuckyBlock's terms and conditions.

You are solely responsible for keeping your account password secure. Do not allow anyone else to access your account.

3. Deposit, Withdrawal & Payment Policy

LuckyBlock supports a variety of secure payment methods. All transactions are processed through encrypted channels. The following rules apply to deposits and withdrawals:

  • Minimum Deposit Amount: Minimum limits set for each payment method apply
  • Withdrawal processing time: Processing is typically completed within 1–3 business days
  • Same method: Withdrawals must generally be made through the same method used for the original deposit
  • KYC Verification: Full verification is required before processing large withdrawals
  • Transaction Fees: Third-party fees may apply for certain payment methods

If a deposit is not credited to your account for any reason, contact our support team within 24 hours with proof of the transaction. LuckyBlock reserves the right to freeze accounts and conduct investigations in cases of suspicious transactions.

4. Bonus & Promotion Terms

LuckyBlock offers a range of attractive bonuses and promotions. Each bonus comes with specific terms that must be followed:

  • Welcome Bonus: New members receive a bonus on their first deposit. The wagering requirements for this bonus are specified separately.
  • Free Spins: Winnings from free spins are generally withdrawable after a specified number of wagering rounds.
  • Cashback Bonus: Cashback is calculated based on losses within a specified period.
  • Reload Bonus: A reload bonus for existing members on subsequent deposits.

Please note: If wagering requirements are not met before using bonus funds, the bonus and any associated winnings may be forfeited.

Under LuckyBlock's terms and conditions, if bonus abuse is suspected — such as multiple accounts from the same household claiming bonuses — we reserve the right to suspend the accounts and void the bonuses. For more details on bonuses, Bonus Page View.

5. Prohibited Activities

The following activities are strictly prohibited on the LuckyBlock platform:

  • Money laundering or transactions involving illicit funds
  • Placing bets using bots, software, or any other automated means
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage
  • Operating multiple accounts from the same IP address
  • Threatening or harassing other members
  • Creating an account using false information or concealing your identity
  • Organized betting or collusion against the platform
  • Placing bets on behalf of or using funds from a third party

Any involvement in the prohibited activities listed above will result in immediate account closure, forfeiture of all balances, and legal action where necessary. LuckyBlock reserves the full right to investigate any suspicious activity and make final decisions accordingly.

6. Responsible Gaming & Player Protection

LuckyBlock believes that sports and gaming should be a form of entertainment, not a source of income. We encourage all our users to play responsibly.

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits
  • Betting Limits: Bet limiting tools are available
  • Self-Exclusion: You may request a temporary or permanent account suspension
  • Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks
  • Reality Check: Regular reminders to track your time and spending

If you feel that gambling is having a negative impact on your life, please reach out to Responsible Gaming Visit the page or contact support.

7. Dispute Resolution Process

In the event of a dispute or complaint, LuckyBlock follows the process below:

  • Step 1: Reach our customer support team directly via live chat or email
  • Step Two: The support team will aim to resolve the issue within 72 hours
  • Step 3: If unresolved, the management team will review the matter
  • Final Step: Resolution may be sought through a third-party mediator

In disputes relating to game outcomes, server logs and game history will serve as the definitive evidence. By accepting LuckyBlock's terms and conditions, you consent to this dispute resolution process.

8. Account Closure & Restrictions

LuckyBlock may suspend or restrict an account without prior notice in the following circumstances:

  • If evidence of a terms and conditions violation is found
  • If false information is provided during KYC verification
  • If evidence of suspicious or unlawful financial transactions is found
  • If an account has been inactive for an extended period (typically 12 months)
  • Due to a court order or directive from a regulatory authority

You may request to close your account at any time. Prior to closure, you will have the opportunity to withdraw any valid balance, unless it has been forfeited due to a rule violation. Your account remains secure as long as you comply with LuckyBlock's terms and conditions.

An inactivity fee of up to 5% per month may be charged on the balance of inactive accounts. Please keep your account active to avoid this.

9. Limitation of Liability & General Information

LuckyBlock provides its platform on an "as-is" basis. LuckyBlock will not be held liable for service interruptions caused by technical issues, internet disruptions, or other unavoidable circumstances. That said, we always strive to maintain 99.9% uptime.

If any part of these terms and conditions is unclear, please don't hesitate to contact our customer support team. We're ready to answer all your questions in plain, simple language. LuckyBlock's goal is to provide a safe, fair, and enjoyable gaming experience for everyone.

Thank you for reading through these terms. Welcome to LuckyBlock — where excitement and security go hand in hand!

Get Started Now!

Done reading the terms? Then don't wait — join LuckyBlock now and start enjoying a thrilling gaming experience.

18+ | Play Responsibly | Licensed Platform

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